Dear Business
I think you need to understand a few things about me.
I want to be
acknowledged. I don’t want to be
ignored.
I want to be
treated with respect because I am a person too.
I might be having
a bad day, when a smile and a friendly word might make a difference.
I don’t want
people to look over my shoulder when they are talking to me.
I never again
want to hear that patronizing tone of voice that so clearly indicates that the
person I am talking to really doesn’t give a damn.
After all, I am
the reason that you exist.
You might know my
name but you don’t know anything about who I am. Ask me.
Spend time getting to know me and find out what I like and what I want.
I will tell my
friends about you. Good or bad. I have lots of friends.
If you think your
products are good enough. They
aren’t.
If you think churning
out the same old marketing does the job, it shows me that you lack imagination
and passion.
If you don’t
care, I don’t.
If you think
about me simply as a target, you will never be able to convince me that you
give a damn.
Look at me.
I’m all you’ve
got.
I am not alone.
Yours,
Consumer
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